Service Agreement Template

# SERVICE AGREEMENT
## FutureFoundersLabs - Business-in-a-Box Services

**Date:** [DATE]
**Client Name:** [CLIENT FULL NAME]
**Client Email:** [CLIENT EMAIL]
**Project Name:** [PROJECT/BUSINESS NAME]
**Service Tier:** [Starter Kit / Pro Launch / CEO Accelerator]
**Project Fee:** $[AMOUNT]
**Payment Schedule:** [SCHEDULE DETAILS]

---

## 1. Overview of Services

This agreement outlines the services to be provided by FutureFoundersLabs ("FFL", "we", "us") to [CLIENT NAME] ("Client", "you") for the creation and launch of a turnkey business system.

**Project Start Date:** [START DATE]
**Expected Completion Date:** [END DATE]

---

## 2. What's Included

Based on the **[TIER NAME]** tier, this project includes:

### Starter Kit ($2,500 - $7,500):
- Business idea validation and market research
- Brand identity: name, logo, color palette
- Landing page or simple web app
- Payment processing integration (Stripe)
- Basic automation setup
- Launch checklist and training
- 1 week delivery timeline
- 1 round of revisions

### Pro Launch ($7,500 - $20,000):
- Everything in Starter Kit, plus:
- Comprehensive brand identity package
- Custom web application or marketplace platform
- Advanced automation workflows
- Email marketing sequences and sales funnels
- SEO optimization and analytics setup
- 2-3 week delivery timeline
- 2 rounds of revisions
- 30 days of post-launch support
- Operations SOPs and training materials
- Marketing launch plan

### CEO Accelerator ($20,000 - $50,000):
- Everything in Pro Launch, plus:
- Multi-platform presence (web, mobile-responsive, etc.)
- AI-powered features and advanced integrations
- Full marketing system with content calendar (30 days)
- 4-6 week delivery timeline
- Unlimited revision rounds during development
- 90 days of post-launch support
- Weekly strategy calls during development
- Dedicated project manager
- Investor pitch deck and business materials

---

## 3. What's NOT Included

The following are NOT included in the base package and would require separate agreements or fees:

- Ongoing advertising/marketing spend (e.g., Facebook Ads, Google Ads budgets)
- Legal advice, business registration, or accounting services
- Third-party software subscriptions beyond initial setup
- Content creation beyond what's specified in the tier
- Domain purchase and hosting (client responsibility, but we assist with setup)
- Physical products, inventory, or fulfillment services
- Ongoing development work beyond the support period (see monthly retainer options)

---

## 4. Timeline & Communication

**Project Phases:**
- Week 1: Discovery, brand development, initial wireframes
- Week 2-3: Development, design, and content creation
- Week 4: Testing, revisions, and launch preparation
- Post-Launch: Support period as outlined in tier

**Communication:**
- Primary communication via email and project management platform (Notion/ClickUp)
- Scheduled calls: [NUMBER] calls per [TIMEFRAME] as outlined in tier
- Response time: Within 24-48 hours on weekdays
- Emergency contact: [CONTACT METHOD]

---

## 5. Revisions & Change Requests

**Included Revisions:**
- [NUMBER] rounds of revisions as specified in your tier
- Each revision round includes feedback on all deliverables
- Revisions must be requested within 7 days of deliverable submission

**Additional Revisions:**
- Significant scope changes may require additional fees
- We will provide a quote for any out-of-scope requests
- Minor tweaks during support period are generally included

---

## 6. Payment Terms & Refund Policy

**Payment Schedule:**
- [OPTION 1: 50% upfront, 50% upon completion]
- [OPTION 2: 33% upfront, 33% at midpoint, 34% upon completion]
- [OPTION 3: Custom payment plan as agreed]

**Payment Methods:** Stripe, bank transfer, or as agreed

**Refund Policy:**
- If we fail to deliver the agreed-upon services within the timeline, you may request a full refund
- Refunds must be requested in writing within 14 days of the missed deadline
- If work has already been completed, a partial refund may be issued based on work delivered
- No refunds after project completion and handoff

---

## 7. Client Responsibilities

To ensure timely delivery, the Client agrees to:

- Provide necessary content, images, and information within 48 hours of request
- Respond to revision requests and feedback within 7 days
- Provide access to necessary accounts (domain, hosting, payment processor, etc.)
- Review deliverables and provide clear, consolidated feedback
- Attend scheduled calls and meetings
- Make timely payments as outlined

**Delays:** Failure to provide required materials may result in project delays. Timeline extensions due to client delays will not affect the project fee but may extend the completion date.

---

## 8. Intellectual Property Ownership

**Upon Full Payment:**
- All custom-created work (brand assets, code, designs, content) becomes the property of the Client
- The Client receives full ownership and rights to use, modify, and distribute the work

**Before Full Payment:**
- FutureFoundersLabs retains ownership of all work until final payment is received

**Third-Party Assets:**
- Any third-party assets (stock photos, plugins, templates) remain subject to their respective licenses
- FutureFoundersLabs may showcase the project in our portfolio and marketing materials unless otherwise agreed

---

## 9. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the project, including:

- Business strategies, plans, and financial information
- Proprietary code, designs, and processes
- Client lists, customer data, and trade secrets

This confidentiality obligation survives the termination of this agreement.

---

## 10. Limitation of Liability

**General Limitations:**
- FutureFoundersLabs provides services on an "as-is" basis
- We are not responsible for results, revenue, or business success after handoff
- We are not liable for third-party service outages (hosting, payment processors, etc.)
- Our total liability is limited to the amount paid for this project

**Business Performance:**
- We provide tools, systems, and guidance, but success depends on client execution
- No guarantees are made regarding revenue, leads, or specific business outcomes
- The Client assumes all business risk and responsibility after launch

**Technical Support:**
- Post-launch support is limited to the period specified in the tier
- Support covers bugs, technical issues, and questions about the delivered system
- Business coaching and ongoing development require a separate retainer agreement

---

## 11. Termination

**By Client:**
- The Client may terminate the project at any time with written notice
- Payment is due for all work completed up to the termination date
- Any deposits are non-refundable

**By FutureFoundersLabs:**
- We reserve the right to terminate if the Client breaches this agreement
- We will provide written notice and an opportunity to remedy the breach
- Upon termination, the Client will receive all work completed up to that point upon payment of outstanding fees

---

## 12. Miscellaneous

**Amendments:**
- Any changes to this agreement must be made in writing and signed by both parties

**Governing Law:**
- This agreement is governed by the laws of [JURISDICTION]
- Any disputes will be resolved through mediation or arbitration before litigation

**Entire Agreement:**
- This document represents the entire agreement between FutureFoundersLabs and the Client
- Any prior agreements, verbal or written, are superseded by this agreement

**Legal Advice:**
- Both parties acknowledge they have had the opportunity to seek independent legal advice
- This is a simplified, friendly agreement and is not a substitute for legal counsel

---

## 13. Signatures

By signing below, both parties agree to the terms outlined in this Service Agreement.

**FutureFoundersLabs:**

Signature: _______________________
Name: [AUTHORIZED REPRESENTATIVE]
Title: [TITLE]
Date: [DATE]

**Client:**

Signature: _______________________
Name: [CLIENT NAME]
Date: [DATE]

---

**Questions?** Contact us at [CONTACT EMAIL] or [PHONE NUMBER]

*This agreement is designed to be clear and collaborative. We're partners in your success!*